Business Hours: (+5999) 737-2065 Ext. 2 After Hours: (+5999) 527-5835
What can we help you with?

SAG Upgrade 7.6
Posted by Jubrandly Thielman on 04 July 2022 10:29 AM

Dear Swissroute Clients,

We would like to inform you that we are deploying the SWIFT product release 7.6 (With the latest Security Update 7.6.35) to the SAG (Alliance Gateway), SNL (SWIFTNet Link), and SWP (Web Platform) with the following deployment schedule dates:

UAT: Tuesday the 5th of July 2022 (from 8 AM to 12 PM CET) Please be aware that all SWIFT connections will be stopped during this time.

PROD: Saturday the 16th of July 2022 (from 8 AM to 12 PM CET) Please be aware that all

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IMPORTANT - Potential Tropical Cyclone Two Near Curacao
Posted by Daven Pourier on 28 June 2022 04:25 PM

Dear Clients,

Take note that our island Curaçao is currently under a Tropical Storm Warning.

This Potential Tropical Cyclone Two will pass 55 KM south of our island tomorrow (Wednesday) evening. We expect heavy rainfall and tropical storm force winds. Due to this circumstance,  it could be possible that our support could be limited during after office hours on Wednesday.

Kind regards,

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Announcement - Migration - TM TS V7.2.2 - Test Environment
Posted by Daven Pourier on 31 May 2022 08:46 AM

Dear SWISSRoute Clients,

SWISSRoute Total Messaging Test environment has been migrated to the new version 7.2.2.

Release Note:

Kind regards,

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Office Closed - National Holiday - May 26th
Posted by Daven Pourier on 24 May 2022 08:31 AM

Dear Valued Client,

Please be informed that IBIS Management Office will be closed on Thursday May 26th, 2022 in observance of a public holiday.

We will be pleased to assist you again on Friday, May 27th, 2022.

For urgent matters, please contact our Customer Support service via phone number: +5999 527-5835.

Best regards,

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